Dexter David
Senior Customer Success Manager at Sprinto | ISO 27001:2022 Lead Auditor
- Role
- Senior Customer Success Manager at Sprinto
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Dexter David
Senior Customer Success Manager with 7+ years of experience across B2B SaaS, enterprise…
Experience
Senior Customer Success Manager
Jul 2023 — Present · Bengaluru, IN
Being the face of Sprinto for the client - regularly interacting to ensure key product updates are shared proactively and the client is successful in their journey with Sprinto• Owning Pod level OKRs - tracking progress and ensuring planned activities meet the desired outcomes• Client Onboarding - Onboarding clients onto the Sprinto platform and giving them a top-notch client experience• Customer Advocacy - Driving client engagement and amplifying brand reputation through G2 reviews, Case Studies, Video testimonials, etc.• Client Retention and Upsell - Owning a client portfolio and ensuring that other than retaining, the revenue from the given portfolio is also grown• Mentoring new team members and helping them meet their goals
Education
Manav Rachna International Institute of Research & Studies
Bachelor of Technology - BTech
The Frank Anthony Public School, New Delhi
English | Physics | Chemistry | Math | Computer Science
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.