Dexter Norwood
Technical Instrumentation Support Specialist @CEM Corporation
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WORK HISTORY
Technical Instrumentation Support Specialist @CEM Corporation
Provide customer support to end-users, international distributors, and subsidiaries. Receive incoming calls and emails that express product needs. Provide support by diagnosing, troubleshooting and problem-solving technical issues via phone, email, and other electronic communication. Dispatching field technicians, shipping parts, generating quotes, providing guidance for single repairs, authorizing and issuing RMA’s. Assisting and developing product and service support documentation.
SKILLS
ABOUT DEXTER NORWOOD
Qualified professional with exemplary track record of success in diverse and varied…
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