Dew Mandiye

Business Operations Manager at Salesforce

Role
Business Operations Manager at Salesforce
Location
Houston, TX, US
LinkedIn followers
500 followers

About Dew Mandiye

I build the systems that make organizations run. Operations, strategy, and…

Experience

  1. Business Operations Manager

    Salesforce

    Jun 2025 — Present

    Designed and implemented Slack-integrated automated workflows and approval processes, reducing manual handoffs and improving operational efficiency by 20%. • Partnered with internal AI teams to deploy and refine AI agents that streamline recurring operational processes and decision flows. • Built Salesforce-specific dashboards and reporting frameworks to track performance, trigger alerts, and enable faster, data-informed decisions. • Led cross-functional process improvement initiatives involving Sales, Service, and Marketing Cloud integrations. • Supported pipeline hygiene and forecasting accuracy through standardized workflows and governance.

Education

  • Florence Design Academy

    Masters

    2016 — 2017

  • CMR Institute Of Technology

    Bachelor of Engineering (BE)

    2012 — 2016

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Dew Mandiye — Business Operations Manager at Salesforce in Houston, TX, US | Unifers