Devyani Gangwar

About Devyani Gangwar

At Mastercard, our focus on operational excellence has been a cornerstone of our strategy, with a particular emphasis on platform reliability and API management. We have enhanced the performance of critical systems, ensuring their availability and capacity. Our efforts in API Gateway management have optimized communication across various endpoints, aligning technology solutions with strategic business priorities.Leading a global team, we\'ve championed continuous improvement and secure operations, particularly in the realm of event-driven architectures. The drive to align technology strategies with organizational goals has resulted in improved automation and service delivery. Through strategic leadership and a commitment to precision, our team\'s collaborative efforts have solidified Mastercard\'s culture of excellence.

Experience

1. Vice President, Business Operations

   Mastercard

   Jan 2022 — Present · US

   As Vice President of Business Operations, I lead a global team of Site Reliability Engineers and Support Technicians, overseeing key technology domains including API Gateway, Event Gateway, NATS, IBM MQ, Apache Kafka, and File Transfer systems. My primary focus is on operational excellence, fostering continuous improvement, and aligning technology solutions with strategic business priorities. • Platform Reliability: Ensure the availability, capacity, and performance of critical systems, including messaging platforms and event-driven architectures. • API Gateway Management: Lead secure API exposure through robust gateways, optimizing seamless communication across diverse endpoints. • Event-Driven Architectures: Drive scalability and responsiveness by managing event gateways and brokers, enabling efficient real-time communication. • IBM MQ and File Transfer: Oversee messaging and file transfer systems, ensuring security, compliance, and reliability across global environments. • Automation and DevOps: Spearhead automation and CI/CD initiatives to optimize workflows, enhance system reliability, and accelerate deployment. • Risk and Compliance: Implement proactive risk management and “shift-left” practices to minimize operational disruptions and enhance customer experience. • Incident Response: Lead sustainable incident response, conduct blameless postmortems, and implement process improvements to bolster resilience. • Collaboration: Partner with cross-functional teams to align operational goals with business needs, providing actionable feedback to optimize application performance. • Leadership and Mentorship: Manage and mentor a global team, fostering knowledge sharing and professional growth to strengthen expertise in operations and technology.Leveraging extensive experience in technology leadership, I ensure Mastercard’s platforms maintain scalability, security, and operational excellence while driving innovation and delivering customer-centric solutions.

Education

• Army School

  XII, PCM

  2005 — 2007

• FLORENCE NIGHTINGALES SCHOOL

  10th, Science

Skills

• Datapower Application Developer
• Javascript
• C
• Programming
• Java
• Data Structures
• Html
• Sql
• Jsp
• Core Java
• C++
• Tibco