Mangesh Wankhade

About Mangesh Wankhade

As a DevOps Engineer with 3+ years of experience, my expertise in designing and implementing continuous integration and delivery pipelines, automating infrastructure deployment, and optimizing cloud-based environments. I showcased my proficiency in tools such as Docker, Kubernetes, Jenkins, and AWS, emphasizing my ability to streamline development processes and enhance operational efficiency. Additionally, I mentioned my strong collaboration skills, problem-solving abilities, and passion for leveraging cutting-edge technologies to drive business success.Career Goals: Developing new skills, taking on leadership roles, or contributing to the success of a growing organization.

Experience

1. Cloud Operations Engineer

   NICE Actimize

   Jul 2023 — Present · Pune, IN

   Proactively managed all data-related, performance, and DBA issues in live and business-critical environments.•Orchestrated deployments, patches, and upgrades on Production and UAT servers, tuning system performance to align with client requirements.•Maintained end-to-end responsibility from Sybase database troubleshooting to application layer issue resolution.•Leveraged AWS services, including CloudWatch Container Insights and Elastic Load Balancer monitoring, to optimize application performance and swiftly remediate 5xx errors.•Managed S3 buckets with AWS CLI: created directories, synced local folders, copied/renamed files, and fulfilled client-specific file operations.•Cloud cost optimization initiatives by analyzing EC2, EKS, and RDS metrics, utilizing CloudWatch data to recommend and implement strategic server right-sizing and cost-saving measures.•Resolved infrastructure incidents and service requests, managing tickets, root cause analysis, and collaborating with cross-functional teams to restore service promptly.•Elevated team capability by conducting over 10 knowledge transfer sessions, producing 20+ technical documents, and supporting onboarding.•Delivered customer-centric support: handled support tickets, coordinated with R&D and stakeholders, maintained SLA adherence, and improved customer satisfaction.•Performed daily Kubernetes cluster monitoring and debugging, guaranteeing optimal application and infrastructure health.•Utilized k9s dashboard for real-time operational monitoring, debugging, and cluster administration.• Edited and applied YAML manifests for dynamic service updates (e.g, removing pods from load balancers, resource patching). Responsible for managing Kubernetes workloads, including deleting, down scaling, and killing pods as needed, and proactively monitoring pod events to ensure application stability and efficient resource utilization.

Education

• Sant Gadge Baba Amravati University, Amravati

  Bachelor's degree, Civil Engineering