Devsankar Chakraborty

About Devsankar Chakraborty

DEVSANKAR CHAKRABORTYITIL v3 2011 Expert APMGITIL V4 MPT from AXELOSPMP TrainedWindows Server 2012 MCSE, Win Server 2016, 2019CCNA 200 -120 - Routing and SwitchingCCNP Routing 642-902Mobile: 09•••••••28 E-Mail: d••••••••@yahoo.in d••••••••@gmail.comExperienced in IT Industry/Network Management/Microsoft Server Technologies/Cisco Technologies/Wireless and Telecom Technologies/Network Management / Techno Commercial Assignments / Wireless Communication / Technical Support / Infrastructure Management Services/ Network Security and Firewall Technologies/ Information Security/ ITIL Foundation V3 2011 / Soft Skills / Live Skills and People Management Skills in different industry Verticals with an organization of high repute in conjunction with company’s goals, values and objectives.Certifications : MCSE 2012 Server, CCNA 200 - 120, CCNP (Routing), ITIL v3 2011 EXPERT (MALC)

Experience

1. Lead Consultant - IT Infrastructure

   ITC Infotech

   Apr 2019 — Present · Bengaluru, IN

   Server Support, AD, Azure AD, AD Connect & Wintel Support, ITSM, SIEM, Service Now, Hornbill, Operations Management, Incident, Change, Problem Management, Team Management, SLA and Compliance Adherence, VMWare, Backups, Auditing and Service Delivery in accordance with organizational and client metrics, Process Improvements, Coaching and feedback. Performing Quality Audits, Gap analysis and process improvement, service review management and a key member contributing to IT Steering committee. Also, a key contributor to Project Management team, Incident, Major Incident, Change and Problem Management.Migration project planning and execution from 2012 to 2019 Windows Servers, Domain Controllers, patch management, Backup, DR testing, handling security alerts, Hyperconvergence. Project Estimation, Resource Planning, Effort Calculation, key result oriented negotiator in Project renewal and sustainability. Attended and discussed audit calls with KPMG on IT infrastructure, operational control, risk analysis, management and mitigation.

Education

• MITSDE - Pune (AICTE)

  PGDM, Project Management

• South Point High School

  10th

• S C Moitra Air Technical Training Institute

  Aircraft Maintenance, Airframe Mechanics and Aircraft Maintenance Technology/Technician

• Netaji Subhash Open University, Kolkata

  Bachelor's Degree, Hardware and Networking

  2009 — 2011

Skills

• Team Management
• Networking
• Windows Server 2012, 2008, 2003, Xp, Vista, Win 7 and Win 8
• Vmware
• Cisco Routing, Switching, Rip, Igrp, Eigrp, Ospf, Wan, Bgp, Is-Is, Hsrp,
• Bcp Testing and Dr
• Completed Certification Course in Big Data and Hadoop Administration
• Network Security
• IT Management
• Microsoft Exchange
• Service Delivery
• Technical Support
• Data Center
• 802.11a/B/G/N, Cwna, Cwsp, Ccna, Ccnp, Itil - Expert (Malc)
• Itil
• Routers
• Windows Azure
• Routing
• Firewalls
• Cisco Technologies
• Cisco Systems Products
• Switches
• Big Data and Hadoop Administration
• Cisco Asa with Failover, 4000 and 6000 Series Load Balancer, Fortigate Firewall
• Itil V3 2011 Expert Certified
• Active Directory
• Management
• Windows Server
• Information Security
• Ccna
• IT Service Management