Devraj Singh
Travel Consultant | Amades
- Role
- Senior Travel Consultant at Flight Deals Limited
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Devraj Singh
Result-driven Senior Travel Consultant with 5 years of expertise in understanding…
Experience
Senior Travel Consultant
Sep 2022 — Present · New Delhi, IN
Interact with customers in person, over the phone, or through email to understand their travel preferences, budget, and desired flight itinerary.Assist customers with making changes to their flight itineraries, such as rebooking, cancellations, or schedule adjustments.Utilize airline reservation systems and online booking platforms to find and secure the best flight options based on customers\' requirements.Calculate fares, taxes, and additional fees accurately, and present the total cost to customers.Stay updated on airline policies, baggage rules, and travel regulations to provide accurate information to customers.Offer additional services or travel products, such as travel insurance, hotel accommodations, and car rentals, to enhance the overall travel experience and generate additional revenue.Address customer queries, concerns, and complaints in a professional and timely manner, providing appropriate solutions to ensure customer satisfaction.Keep up-to-date with airline promotions, discounts, and special offers to provide customers with the best deals available.Maintain accurate records of bookings, payments, and customer interactions in the reservation system or other designated databases.
Education
CHANDIGARH UNIVERSITY
Master of Business Administration - MBA
2017 — 2019
Rajasthan University
Bachelor of Commerce
2014 — 2017
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