Devraj Gaur

About Devraj Gaur

Operations & Hub Management professional with 3.7+ years of hands-on experience managing end-to-end operations across hubs, warehouses, and retail environments. Currently working as Hub Manager, with full operational ownership covering inventory control, dispatch planning, manpower coordination, vendor management, MIS reporting, cash reconciliation, and last-mile execution. Adept at driving operational discipline, maintaining process stability, and ensuring smooth day-to-day execution in fast-paced, high-volume operations.Strong exposure to SOP implementation, process optimization, KPI & SLA governance, inventory reconciliation, shrinkage control, and service excellence. Proven ability to maintain 100% operational accuracy, ensure SLA adherence, and deliver consistent service reliability while managing multiple operational priorities.Experienced in leading cross-functional teams and coordinating with OEMs, vendors, partners, technicians, and field teams to ensure stock availability, timely issue resolution, and operational compliance. Possess a strong operational mindset with the ability to stabilize processes, improve efficiency, and support scalable operations across hub, warehouse, retail, dark store, and supply chain environments.

Experience

1. Hub Manager

   Pointo

   Feb 2025 — Present · Jaipur, IN

   Managing end-to-end hub operations with a focus on timely dispatches, accuracy, and service quality.Responsible for daily cash handling, reconciliation, and compliance with company standards.Leading and motivating the on-ground team to ensure smooth workflow and high performance.Maintaining operational data for tracking, reporting, and continuous process improvement.Ensuring SOP adherence, quick issue resolution, and seamless coordination with regional teams.

Education

• Jai Narain Vyas University (JNVU), Jodhpur

  Bachelor's degree, Business/Commerce, General