Devraj Chowdhury
Senior Business Consultant (Heathrow Airport) @Tata Consultancy Services
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WORK HISTORY
Senior Business Consultant (Heathrow Airport) @Tata Consultancy Services
EDUCATION
University of Madras
B.E, Computer Science
Symbiosis Institute of Management Studies
PGDBA, Marketing Management
Gangarampur High School
Higher Secondary, Science
SKILLS
ABOUT DEVRAJ CHOWDHURY
20 years of experience including over 13 years of hands on experience in product development (agile way), business analysis and business architectureRoles and Responsibilities- Lead Functional Role: Product Owner, Lead Business Architect, Senior Business Analyst, Business Consultant and Scrum Master - Technical Role: TPF Application Developer & Solution ArchitectStrong business knowledge in the following area- Airport: customer experience, operations, regulatory compliance, commercial revenue, sustainability - Railway Industry: Stations, Passenger Transport, Rolling stock operation, Track Infrastructure - Air-retail/ancillaries (including cross selling with partners): 10+ years of experience - IATA/NDC (New Distribution Capability): 10 years of experience in various NDC/AIDM initiatives - Airline Reservation Systems (RES)- Part of core skill set - Airline Departure Control Systems (DCS)- Part of core skill set - Aspects of interline, codeshare, self-connect - Migration of Passenger Service System - Commercial & Customer Experience/Personalized Communications - Airport Applications/Fast Travel Program - B2C & B2B Airline Loyalty Program - On-Board Flight Servicing - Airline Cargo Business - TMC Business - Information Technology
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