Devra Andersen
20+ year Customer Experience/Operations Executive
- Role
- Vice President Operations at Storyline Health
- Location
- Salt Lake City, UT, US
- LinkedIn followers
- 500 followers
About Devra Andersen
Customer experience and operations leader with 25+ years across nonprofit operations, human services, and B2B technology. My career spans two complementary chapters that shape how I lead.I spent my first 14 years in nonprofit and human services operations, leading programs and teams in complex, resource constrained environments. This work built a strong foundation in service delivery, stakeholder management, and change leadership.For the last 13 years, I have led Customer Experience functions across B2B SaaS and AI enabled platforms, spanning Customer Success, Account Management, and Professional Services. My focus includes retention, renewals, forecasting, and executive risk visibility, supported by scalable operating models.I bring a strong operations lens to customer work, aligning people, process, and data across the customer lifecycle. My experience includes supporting AI driven products, translating usage and engagement signals into practical actions.
Experience
Vice President Operations
Feb 2026 — Present
Education
Westminster University
BS, Psychology
1993 — 1997
Westminster University
MACL, Masters of Arts in Organizational and Community Leadership
2009 — 2012
Skills
- Fundraising
- Training
- Recruiting
- Volunteer Management
- Nonprofits
- Social Media
- Non-Profits
- Event Management
- Management
- Higher Education
- Sales
- Project Management
- Event Planning
- Research
- Internet Recruiting
- Public Speaking
- Project Coordination
- Resume Writing
- Marketing Strategy
- Community Outreach
- Community Relations
- Stewardship
- Professional Services
- Implementation Planning
- Saas
- Community Development
- Process Improvement
- Contract Recruitment
- Web Design
- Leadership Development
- Team Management
- Deployment Strategies
- Team Leadership
- Process Management
- Organizational Leadership
- Implementation Methodology
- Communications Strategy
- Organizational Communication
- Community Engagement
- Financial Reporting
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.