Devorie Klingels

Head of Business Process Management @Hays

Mannheim, DE

Head of the internal Business Process Management department with focus on process lifecycle management, continuous improvement, business process analysis and process automation.• Responsibility for and continuous development of the BPM framework in coordination with all departments of the company• Establishment, enablement and further development of a process community (50+ people)• Establishment of a cloud-based process management platform, definition and testing of modelling standards (BPMN 2.0) and rollout of the software in the organisation (SAP Signavio)• Link between functional process consulting and technical implementation of business processes• Design and rollout of demand management processes as part of continuous improvement processes and strategy initiatives• Support of internal optimisation and structural reorientations • Coaching of interdisciplinary project teams and responsibility for results towards senior management• Steering of BPM development within the corporate strategy

Hochschule Merseburg

Master of Arts (M.A.), Projectmanagement

Universität Rostock

Bachelor of Arts (B.A.), Economics