Devoria Branch
Cybersecurity | Security Clearance | Security + | Data Protection | Risk Management | Investigative Strategy
- Role
- Business System Analyst 3 at ECS
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Devoria Branch
At ECS, I apply my cybersecurity expertise and security clearance to provide specialized research and solutions for the United States Postal Service (USPS), a major client of ECS Federal. I hold a master\'s degree in computer information systems with a focus on cybersecurity from Strayer University, and have honed my skills in cybercrime discovery, identity theft, and credit card fraud prevention. As a Business System Analyst, I have exposed fraudulent activity for monetary gain and identity theft by using analytics, Oracle, and CLI tools, and provided action plans to detect further fraudulent activity. I have also assisted external customers with reporting, tracking, and resolving fraudulent account activity in a centralized application. I have worked with cross-functional teams to assist in apprehension detection, train Postal Inspectors to find fraudulent activity, and guide customers to best practices to protect their identity. I have technical acumen in eSafe, Service Now, Remedy, Right Now Tool, and C360, and the ability to communicate issues and resolutions clearly through data analysis to senior leadership and clients. I am passionate about opportunities where I can work with highly motivated people to solve cybersecurity issues, detect fraudulent activity, and establish processes to prevent similar cybercrimes from reoccurring for my clients. I enjoy connecting with new people, please contact me at d••••••••@yahoo.com or here on LinkedIn.
Experience
Business System Analyst 3
Apr 2019 — Present · Memphis, TN, US
Leverage eSafe (Ecommerce Security Against Fraudulent Engagement) to provide specialized cybersecurity, and cybercrime research to investigate and identify fraudulent accounts-Exposed fraudulent activity for monetary gain and identity theft by leveraging analytics, Oracle, and CLI tools. Provided action plans to detect further fraudulent activity-Assisted external customers with reporting, tracking, and expediting resolution of fraudulent account activity in a centralized application-Proven ability to address customer inquiries related to fraud and security, including (but not limited to) account takeover activity, authentication, account deactivation, credit card fraud, and identity theft.
Education
Middle Tennessee State University (MTSU)
Healthcare Administration , Minor in Business
2012 — 2017
Strayer University
Computer Information Systems, Cybersecurity
2018 — 2020
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