Devon Keith

8 years of Risk Management Experience | Operational Risk Management | Enterprise Risk Management | Issues Management | Project Management | RCSA | USAF Veteran | Regulatory Compliance |

Role
Senior Business Process Consultant at USAA
Location
Charlotte, NC, US
LinkedIn followers
500 followers

About Devon Keith

Over 8 years of operational and enterprise risk management consulting and regulatory compliance experience in finance, education, and human resources. Proven expertise includes issues management, control management, risk mitigation, and improvements in training protocols. Recognized for strategic collaboration and strong analytical skills, excelling in risk assessment, compliance, data analysis, and communication. A results-driven professional committed to surpassing organizational objectives through effective risk management and leadership. Successfully managed programs from inception to implementation with budgets exceeding $1 million. Responsibilities included hiring, training, and mentoring employees, with a focus on development and performance plans. Emphasizes coaching and guiding individuals to reach their full potential. Seasoned in guiding teams and strategic initiatives, executive alignment, and customer adoption across multiple industries, including Human Resources, Recruiting, and large financial institutions. Focused on results and data-driven strategies, emphasizing alignment, transparency, and inclusion. Championed transparent communication to build consensus among C-Suite and business partners, fostering enthusiasm for the overall risk management roadmap. Fully versed in project management, issues management, control management, risk assessment and analysis, and directing teams of 30 or more in product implementation, organizational changes, and risk taxonomy exercises. SKILLS: Expertise: Issue Management, Enterprise Risk Management, Operational Risk Management, Control Management. Tools: Jira, SHRP, Google Suite, SharePoint, MS Office, Excel, Trello, PowerPoint, Survey Tools (Survey Monkey, Typeform, etc), Veritas.

Experience

  1. Senior Business Process Consultant

    USAA

    Dec 2024 — Present · Charlotte, NC, US

Education

  • SUNY Schenectady County Community College

    Associate of Arts and Sciences - AAS

    2006 — 2008

  • USAF Air Traffic Control Technical School

    Air Traffic Control Certificate

    1998 — 1999

  • Russell Sage College

    Bachelor of Applied Science - BASc

    2008 — 2009

  • The Sage Colleges-Sage Graduate School

    Master's degree

    2009 — 2011

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Devon Keith — Senior Business Process Consultant at USAA in Charlotte, NC, US | Unifers