Devi Smith

About Devi Smith

Senior Account Management, Customer Success and Program Management professional with experience in Technology, Media/Entertainment (Video Streaming) and Big Data.

Experience

1. Director, Strategic Accounts

   Conviva

   Mar 2023 — Present · Los Angeles, CA, US

   The Conviva Operational Data Platform is the first and only real-time stateful monitoring and analytics platform on the market empowering companies to perform real-time optimization of anything that impacts user experience across applications, networks, platforms, devices, access points, and more – connecting backend infrastructure performance to front-end revenue generation and everything in between. Unlike current observability solutions that limit their focus primarily to infrastructure performance metrics, user-centric operational analytics gives you the capability to get a true real-time lens into everything impacting your users’ experience, enabling you to monitor, manage, and optimize their interactions like never before.More than 250 industry leaders – including CBS, CNN, DAZN, HBO Max, Hulu, Red Bull, RTL, Sky, Sling TV, TED, Turner, and Univision – rely on Conviva to drive time-critical decisions at every level of their organization, reducing customer churn, increasing viewer engagement, driving new monetization models, and growing ROI.In 2006, Conviva’s founders sparked a revolution that defined measurement, analytics, and user experience in streaming entertainment. Today, the company continues to push the industry forward and provide the insights and context companies need to thrive in the digital world.

Education

• Manhattan University

  B.S., Business Administration - Marketing

Skills

• Operations Management
• Crm
• Competitive Analysis
• Start-Ups
• Business Development
• Mobile
• B2b
• Management
• Vendor Management
• Mobile Devices
• Integrated Marketing
• Digital Media
• Enterprise Software
• Product Marketing
• Go-to-Market Strategy
• Strategic Partnerships
• Strategy
• E-Commerce
• Sales
• Saas
• Project Management
• Cross-Functional Team Leadership
• Content Strategy
• Internet
• Agile Project Management
• Product Management
• Analytics
• Mobile Applications
• Wireless
• Customer Relationship Management (Crm)