Devin Soto
AI/ML & Full Stack Engineering | Author
- Role
- Technical Support Specialist at Spectrum
- Location
- Chula Vista, CA, US
- LinkedIn followers
- 500 followers
About Devin Soto
Enthusiastic Machine Learning/AI and Full-Stack Engineering professional based in Chula…
Experience
Technical Support Specialist
Oct 2024 — Present · CA, US
Ranked #1 in Xumo sales, generating ~$20K in May; and sustained top 10% performance in other tech support/customer service metrics• Engineered the Metrics Master to improve the performance of other representatives with a proven track record of success across all metrics• Provisioned, troubleshot and serviced modems, routers, cable boxes, and streaming services while coding the proper tv and internet packages.
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