Devin E. J. Johnson
Problem Solver
- Role
- Technology Specialist at Northwestern Mutual
- Location
- Birmingham, AL, US
- LinkedIn followers
- 500 followers
About Devin E. J. Johnson
I am motivated, curious, known to work well in teams. I have customer service expertise across multiple roles and industries. I currently support customers in person and remotely troubleshooting various pieces of software and hardware to resolution. My goal is to further company goals by continuing my education and leveraging my unique skillset to make an impact. I strive to make workflows more efficient. I am interested in flexible problem solving, while creating standard procedures along the way. I am experienced configuring and administering systems of various types from Linux distributions to enterprise systems in the workplace. Most recently specializing in MacOS and related hardware. I am detail oriented and very interested in monitoring systems and related utilities. I am very familiar with ticketing systems and the accuracy required to support customers in high volumes.
Experience
Technology Specialist
Apr 2024 — Present · Birmingham, AL, US
Education
University of South Alabama Mitchell College of Business
Bachelor’s Degree
2016
University of South Alabama
Bachelor of Business Administration (B.B.A.)
2016 — 2020
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