Devin Carlton
E-Commerce Operations Program Manager at Zappos
- Role
- Program Manager, E-commerce Operations at Zappos
- Location
- Norfolk, CT, US
- LinkedIn followers
- 500 followers
About Devin Carlton
Experienced team manager with 10+ years of customer relations experience. A strong team…
Experience
Program Manager, E-commerce Operations
Jun 2021 — Present
Oversee multiple program tracks to monitor the operational health of all product setup steps from received to go-live inclusive of driving operational improvements and efficiencies, weekly/monthly business reviews, and KPI creation and reporting. Manage a team of over 20 direct reports executing day-to-day operations within program to support maintaining product go-live SLAs.
Education
MediaTech Institute
Certificate, Audio Engineering
2009 — 2010
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