Devin Ragghianti

About Devin Ragghianti

I’m an Operations Exec (RevOps, Sales Ops, CX Ops) and Ex-Chief of Staff with 20 years of experience helping high-growth/rapid growth SaaS software and services companies scale with intention. I\'ve built teams, tech stacks, and processes for companies ranging from $8M-$850M in ARR, managed budgets of >$65M+in PE and VC backed and self-funded Orgs, primarily focused in the MSP-Vendor Space. My career has centered on aligning executive vision with real-world execution — guiding strategy deployment, navigating through transformational projects, incubating new ideas, or simply ensuring the right conversations happen at the right time. I’ve worked alongside CEOs, CROs, CCOs, executive teams, and boards to bring clarity, prioritize action, and turn strategy into something teams can actually rally around. I specialize in pushing through the noise and getting things moving. Most recently, I’ve led company-wide transformations — improving customer journeys, rebuilding CX tech stacks, and designing internal comms frameworks that connect thousands of employees to strategic goals. I’m energized by work that brings people and systems together to drive meaningful, sustainable growth. I’m not interested in corporate politics. I care about building trust, showing progress, and helping organizations scale without forgetting the people element. I can get your projects unstuck and I can scale your teams and processes to align to your operating plan and strategic outcomes. Specialties: Salesforce tech stack and Strategic Roadmap planning of Business Systems. Quote to Invoice, Budget Creation and Management, Operating Plans and Burn Rate Analysis, Sales Quota and Goal Setting, Creating/Administering Sales Incentive Plans, Pipeline Management and Forecasting, Lead Management, Project Management, Systems Administration, WholeCo and Business Unit Strategy, Business Process Review, Channel Sales and Enablement. Analytics, KPIs/SLOs/SLAs. Key Customer Data Integrity.

Experience

1. Vice President of Commercial Operations

   Salsify

   Oct 2025 — Present · Boston, MA, US

   Responsible for day-to-day Operations, Strategic Execution and Alignment, Systems, Processes, Data and Analysis for all Commercial Teams including Marketing, Sales, Onboarding, Customer Success, Professional Services, Partnerships, Support, and Renewals.

Education

• University of South Florida

  B.S, Finance

  2006 — 2010

• University of South Florida Honors College

  Gratuated with Honors, General Studies

  2006 — 2010

• University of South Florida

  B.A, Business Management

  2006 — 2010

Skills

• Team Leadership
• Customer Relations
• Process Improvement
• Budget Management
• Budgeting
• Microsoft Office
• Sales
• Business Strategy
• Microsoft Excel
• Powerpoint
• Project Management
• Sales Management
• Salesforce.com
• Business Development
• Software as a Service (Saas)
• Access
• Business Process Improvement
• Channel Programs
• Customer Relationship Management (Crm)
• Leadership
• Budget Process
• Excel
• Strategic Planning
• Strategy
• Sales Operations
• Budget Monitoring
• Customer Service
• Management
• Team Building
• Crm
• Team Motivation
• Business Analysis
• Business Intelligence
• Channel Partners
• Solution Selling
• Operations Management