Devin Jaet

Manager, Technology - Delivery, Business Integration, and Product Management Leadership @The Walt Disney Company

Orlando, FL, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2022 — Present

Manager, Technology - Delivery, Business Integration, and Product Management Leadership @The Walt Disney Company

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Orlando, FL, US

Technology & Business Transformation - Business partner and technology leader responsible for creating a roadmap to modernize, automate, and uplift the agent\'s experience at the WDW Contact Center.Emerging Technologies - Part of a leadership team responsible for aligning business and technology strategies for emerging tech/platforms. Customer Experience - Drove the roadmap to eliminate preventable issues within domestic parks and resorts shopping and booking flows. Platform Modernization - Member of a team responsible for launching new platforms to enable dynamic product pricing and product speed to market. Product launch optimization - Part of a team responsible for identifying operational efficiencies within the ticket go-to-market process.

EDUCATION

N/A

The University of Texas at Austin

Bachelor of Science (B.S.), Biochemistry

SKILLS

TableauMetrics ReportingStmCrmData AnalyticsMicrosoft ExcelPowerpointMarketingLeadershipProperty ManagementGap AnalysisTrainingSoftware DevelopmentEvent PlanningFinancial AnalysisMicrosoft OfficeSalesData AnalysisMarket ResearchAgile MethodologiesVisioBusiness Intelligence ToolsManagementRequirements AnalysisCustomer ServiceOracle Policy AutomationLeases

ABOUT DEVIN JAET

Technology leader with experience building teams and aligning cross-functional groups to achieve bold goals.

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Devin Jaet — Manager, Technology - Delivery, Business Integration, and Product Management Leadership at The Walt Disney Company in Orlando, FL, US | Unifers