Devin McWhorter

About Devin McWhorter

With over 20 years of experience spanning IT and business operations, I\'ve evolved from a skilled developer into a strategic business leader. Currently, I oversee critical operational processes, value metrics, headcount management, and billing operations. My journey through roles including Business Analyst, Project Manager, Scrum Master, and Release Train Engineer has equipped me with a unique blend of technical insight and operational excellence. As a certified SAFe Scrum Master and Release Train Engineer, I leverage my expertise in Agile methodologies and process optimization to drive operational efficiency and foster high-performing teams across continental operations.

Experience

1. Business Operations Manager

   Bridgestone Americas

   Jul 2024 — Present · US

   As Business Operations Lead for Bridgestone Business Services (BBS) North America, I manage and improve our core business processes while tracking progress toward operational and financial goals. I oversee key areas including savings tracking, business case validation, and headcount management. Working with teams across the organization, I develop and maintain processes that provide accurate reporting and ensure compliance. I identify potential problems early and work to solve them before they affect our goals. My role includes finding ways to improve efficiency through better use of technology, leading team members, and working closely with colleagues across different departments to improve how we work. I focus on making our processes simpler and more effective while maintaining high standards for data quality and reporting.

Education

• Middle Tennessee State University (MTSU)

  Bachelor’s Degree, Management Information Systems, General

  1998 — 2000

Skills

• Event Planning
• Microsoft Office
• Project Management
• Consulting
• Marketing
• Sharepoint
• Volunteer Management
• Program Management
• Business Analysis
• Requirements Analysis
• Nonprofits
• Event Management
• Access
• Requirements Gathering
• Software Documentation
• Social Media
• Social Networking
• Data Analysis
• Databases
• Sql
• Visio
• Budgets
• Microsoft Word
• Team Leadership
• Strategic Planning
• Analysis
• IT Management
• Social Media Marketing
• Microsoft Excel
• Powerpoint
• Email Marketing
• Integration
• Management
• Analytics
• Public Speaking
• Process Improvement
• Higher Education