Devi Nair
Service Management Practice Leader | Consultant
- Role
- Service Management Practice Leader at Tata Consultancy Services
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Devi Nair
Service Management Consultant with over 20 years of diverse experience in the areas of…
Experience
Service Management Practice Leader
Nov 2012 — Present · Bengaluru, IN
Leads Service Management Practice efforts for the Delivery Centre and handles following key responsibilities:Offering build and transformation program design for next generation Cognitive Service ManagementService Management Office Performance review and drive Service excellence programsSM Assessments and transformation roadmap designTransition planning, process design and implementation guidance across projectsDeliver IT Service Management Transformation and Consulting servicesPresales requirement analysis and solution designTalent development, design and execute training programsService Management associate mentoringSM Transformation Asset & Capability DevelopmentThought leadership and innovative solutions build
Education
University of Calicut
B.Tech, Computer Science & Engineering
1999 — 2003
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