Devika Ramasubramaniyan
Office Coordinator @YES Staffing Solutions Ltd.
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WORK HISTORY
Office Coordinator @YES Staffing Solutions Ltd.
Vancouver, BC, CA
EDUCATION
Periyar University
Bachelor's degree
Jairam Arts & Science College
Bachelor's degree
ABOUT DEVIKA RAMASUBRAMANIYAN
Experienced IT Service Management (ITSM) professional with over 8 years of expertise in Incident, Problem, Change, Release, and Knowledge Management. Demonstrated success in ensuring service excellence through ITIL practices, process improvement, and cross-functional team coordination. Skilled in ServiceNow, Incident Management, and Problem Management, Change Management with a strong focus on optimizing service delivery, minimizing downtime, and improving customer satisfaction.
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