Devika Kataria
Delivery Excellence Leader I Capgemini Invent I Ex-EY | Account Activation | Knowledge & Content Management | Large Team Leadership | Cross-Border Stakeholder Management | Transformation Specialist
- Role
- Delivery Excellence Leader, Director at Capgemini Invent
- Location
- West Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Devika Kataria
With over 18 years of rich professional experience, I am a transformative leader in Service Delivery, Account Management, Knowledge Management, Managed Services, and Digital Content Management. My career spans Big 4 professional services and global consulting, where I have consistently delivered results for the largest global priority accounts across industry sectors.Currently, as Delivery Excellence Leader at Capgemini Invent India, I manage the entire Invent India portfolio and partner with global Capgemini Invent geographies to drive consulting and delivery excellence, account activation, and knowledge-driven transformation. I specialize in building and leading large, high-performing teams (150+ professionals), optimizing delivery models, and enabling cross-border collaboration for operational rigor and innovation.Previously at EY GDS, I led content production for the Discover suite, managed strategic knowledge asset migration, and drove end-to-end account activation lifecycle management for global sectors. My strengths include complex stakeholder management, large team leadership, delivery governance, content architecture, CMS migration, KPI-driven performance improvement, and client-centric problem solving.I am passionate about enabling organizations to unlock value through knowledge, foster innovation, and achieve delivery excellence across borders.Awards & Recognition- Multiple Annual Leadership Awards (EY)- Exemplar Award for Personal Leadership (EY)- Annual Golden Beam Award for Diversity & Inclusiveness (EY)- Innovation Award (HCL Infosystems)- Best Sales Lead of the Quarter (Greycells 18 Media)- Multiple quarterly excellence awards for project delivery and efficiency (EY)
Experience
Delivery Excellence Leader, Director
Jan 2025 — Present · Gurugram, IN
Manage the Invent India portfolio, partnering with global Capgemini Invent geographies for delivery excellence and transformation- Lead governance for strategic engagements, standardize delivery playbooks, and drive account activation across India and global teams- Build and mentor a robust service delivery team of ensuring operational efficiency and high-quality outcomes- Implement cross-border collaboration frameworks, stakeholder management strategies, and crisis readiness programs- Launch and operationalize GenAI-enabled delivery intelligence tools and engagement health dashboards.
Education
Atma Ram Sanatan Dharma, Delhi University 2006
B.A (Hons.) English, English Language and Literature/Letters
Hans Raj Model School, Delhi
Business/Commerce
Delhi University
Post Graduate Diploma, Public Relations, Advertising, and Applied Communication
2006 — 2007
Skills
- Advertising
- Public Relations
- Content Development
- Sem
- Project Management
- Content Management
- Team Management
- Knowledge Management
- Content Strategy
- Marketing Strategy
- Online Advertising
- Blogging
- Vendor Management
- Social Media Marketing
- Product Management
- Stakeholder Relationship Management
- Stakeholder Management
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