Devendra Kumar

Technical Support Executive

Role
Technical Support Executive at TP
Location
Jaipur, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Devendra Kumar

Bachelor of Science student working as a Technical Support Executive with a passion for…

Experience

  1. Technical Support Executive

    TP

    Jan 2024 — Present · Jaipur, IN

    As a Technical Support Executive, I provided assistance to customers via phone and chat, effectively troubleshooting and resolving technical issues related to hardware, software, and network connectivity. Working closely with the support team, I ensured that cases were escalated promptly, maintaining seamless communication throughout the process. In addition, I played a key role in managing third-party vendor issues, acting as a liaison to ensure swift and accurate resolution. My strong problem-solving abilities, clear communication skills, and ability to handle complex cases allowed me to advocate for customers and deliver optimal solutions.

Education

  • Masai

    Full Stack Web Development

  • St. Basil's School, Basti

    Intermediate, Mathematics and Computer Science

  • Uttar Pradesh Rajarshi Tandon Open University

    B.S.C. , Computer Science & Mathematics

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Devendra Kumar — Technical Support Executive at TP in Jaipur, IN | Unifers