Devendra Pandey
Driving Customer Satisfaction | Enhancing Customer Experience | AI Enthusiast||Learning PM
- Role
- Manager, Customer Success at Uolo.Com
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Devendra Pandey
A results-driven leader with over 10+ years of experience specializing in transforming…
Experience
Manager, Customer Success
Jan 2023 — Present · Gurugram, IN
1.Working on strategies to enhance customer satisfaction and resolve escalated issues promptly.2.Customer Support Leadership - Leading a team of support representatives to deliver high-quality service and timely resolution of inquiries.3. Working with data to continuously improve process efficiency.4. Keeping all operations customer centric to satisfy client needs. 5.Cross-functional Collaboration - with product, technology, and sales to ensure a seamless customer experience and achieve business aligned goals.
Education
NextLeap
Product FellowShip
2025 — 2025
Mahatma Gandhi Inter College,Gorakhpur,UP
Higher & Secondary Education
2006 — 2008
AZAD INSTITUTE OF ENGG AND TECHNOLOGY, LUCKNOW
B.Tech
2008 — 2012
Skills
- Proteus
- Microprocessors
- Circuit Design
- Vhdl
- Microcontrollers
- Vlsi
- Xilinx
- Modelsim
- Pcb Design
- Digital Electronics
- Keil
- Power Electronics
- Electronics
- Verilog
- Pspice
- Embedded Systems
- C
- Matlab
- Multisim
- Orcad
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