Deveesh Arora
Presales || Digital Solutions || Digital Transformation || Program Management|| Customer Success
- Role
- Digital Solutions and Transformation Manager at Contractpodai
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Deveesh Arora
Business Consultant with 9 years of experience in Presales, Digital Solutions, Customer Success, Sales Enablement, Sales Enablement, Market Intelligence, Bid Management, Customer Experience, Product implementation, Bid Management, Industry Reports/Analysis, Consumer Insights, Client Servicing and Go to Market Strategy
Experience
Digital Solutions and Transformation Manager
Mar 2021 — Present · Mumbai, IN
Product Solutions and Consulting: Managing global engagements with customers across industries by understanding the business use cases to deliver product’s digital transformative value• Sales Enablement- Working and supporting sales leadership to craft go to market strategy. Partnering with Sales team to plan, prepare, and execute strategic deals in complex sales cycles including Discovery Calls, Value Assessment calls, Proof of Concepts (POC), Enablement and more• Presales and Solutions- Liaise with the Engineering, Product, Marketing, and Sales teams to provide bespoke and consultative product expertise for all customer needs. Present / defend solutions including value proposition, RFP/RFI response, Bid Defence presentations, preparing SOW’s and commercials• Product Implementation and Customer Success: Managing the complete end-to-end lifecycle of customer onboarding and digital product implementation on cloud infrastructure. Trusted advisor to clients managing the complete lifecycle of their digital transformation journey and helping them to derive the business and functional value of the product• Program and Project Management – Engaging with internal and external stakeholders on the end-to-end overall project delivery (business analysis, requirements gathering, configuration) of the SaaS platformo Analyse current processes, behaviours, technology, and work with clients to deploy solutionso Translate business requirements into actionable digital or technology process and work closely with internal stakeholders or partnerso Provide business and technical advice to provide digital solutions that transform business• Product Management – Voice of Customer program to drive improvements in product roadmaps. Assessing the competitor & industry landscape to enhance the product and solve real customer problems
Education
Bharati Vidyapeeth
Bachelor of Engineering (BE), Electrical
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