Devashish Nandi

About Devashish Nandi

Steering the Learning and Development division at RBL Bank, my role encompasses designing employee training programs that resonate with our vision and industry benchmarks. Over the past 1.5 years, I have successfully implemented initiatives that have tangibly uplifted our business growth goals, underscoring my proficiency in vendor and stakeholder management. My previous tenure as Head Smart Branch further solidified my expertise in CRM and strategy implementation, managing a team geared towards excellent customer service and brand enhancement. At the heart of my practice lies a commitment to fostering enduring customer relationships and optimizing team productivity through comprehensive and strategic training solutions.

Experience

1. VP - Learning Lead Retail Asset

   RBL Bank

   Mar 2023 — Present · Mumbai, IN

   Spearheaded the development of comprehensive training programs at RBL Bank, enhancing employee skills and productivity. • Conducted thorough assessments of training impacts, driving measurable improvements in business growth. • Focused on team development and conflict resolution, resulting in significantly improved workplace dynamics and engagement. Align training programs with organisation Vision,Mission and Values. Project based on Training Need Identification

Education

• Dr D. Y. Patil College of Management

  Masters in Personnel Management, Human Resource , Industrial Relation , Labour Law

  2000 — 2001

• Maganmal Udharam College of Commerce

  Bachelor of Commerce, Economics , Marketing , Accounting

  1997 — 1999

Skills

• Cross Selling
• Financial Services
• Leadership
• Banking
• Team Management
• Customer Relationship Management (Crm)
• Relationship Management
• Strategy
• Management
• Commercial Banking
• Portfolio Management
• Business Development
• Business Analysis
• Business Intelligence
• Vendor Management
• Credit Cards
• Business Strategy
• Retail Banking
• Mis