Devashish Devashish Mishra M.
Market Researcher at Dynata
- Role
- Market Research Analyst at High Beam Global (HBG)
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Devashish Devashish Mishra M.
Bachelor of Business Administration (BBA) Graduate | Market Research & Client Management ProfessionalI am a Market Research professional with 3 years of experience in client management, research operations, and customer engagement across diverse industries. Currently working with Insight Alpha, I collaborate with B2B clients, senior business professionals, and decision-makers (Directors, CXOs) to deliver actionable insights and ensure smooth project execution.Committed to delivering data-driven insights and driving informed decision-making, I thrive in collaborative environments where innovative ideas are encouraged and embraced. My expertise spans primary & secondary research, qualitative & quantitative surveys, client engagement, and vendor management, with proficiency in tools like Salesforce, Zendesk, Einstein 360, and Voyager.Previously, I worked with High beam Global, Concentrix, Teleperformance, and IGT Solutions (Expedia Lodging Department), where I developed strong skills in customer support, issue resolution, trust & safety, and escalation handling. These experiences enhanced my ability to manage stakeholders, streamline processes, and build long-term professional relationships. Specialties:Market Research | Client & Vendor Management | Primary & Secondary Research | Customer Support | Escalation Handling | Trust & Safety | CRM Tools (Salesforce, Zendesk, Einstein 360, Voyager)| Project Delivery | Stakeholder Engagement Open to exploring new opportunities and connecting with fellow professionals in the research and analytics field. Let’s connect to discuss how we can collaborate and achieve our goals together. Reach out at d••••••••@gmail.com
Experience
Market Research Analyst
Apr 2024 — Present · Gurugram, IN
At High Beam Global, I work as a Market Research Analyst, collaborating with B2B clients and senior business professionals (Directors, CXOs, and decision-makers) to deliver actionable insights that support strategic decisions. My role bridges research, client engagement, and project execution, ensuring smooth delivery and long-term client satisfaction.Key Contributions:Conduct primary research (qualitative & quantitative surveys, interviews, and feedback collection) to gather first-hand insights tailored to client requirements.Perform secondary research (industry reports, databases, competitor benchmarking) to analyze market dynamics and identify emerging trends.Partner with clients to understand business challenges, define research objectives, and present insights with clear, actionable recommendations.Manage client & vendor relationships to ensure timely project execution, high-quality data collection, and smooth communication.Contribute to project delivery, stakeholder engagement, and revenue growth through consistent client satisfaction.Core Skills: Market Research | Client Engagement | Vendor Management | Primary & Secondary Research | Data Analysis | MS Excel & Office Suite | Project Delivery | Stakeholder Management
Education
BORA INSTITUTE OF EDUCATION, SITAPUR ROAD
Bachelor of Business Administration - BBA, Business Administration and Management, General
2019 — 2022
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