Devanshu Solanki
Logistics Supply Chain Specialist @Whirlpool Corporation
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WORK HISTORY
Logistics Supply Chain Specialist @Whirlpool Corporation
Mississauga, ON, CA
As a delivery manager, I specialize in enhancing vendor quality and performance, while maintaining regulatory compliance and site capacity. I work closely with site supervisors, coordinators, analysts, and carriers to coordinate agendas, update schedules, and cross-train peers to ensure efficient and effective deliveries. My expertise in managing daily builder delivery requirements, establishing Standard Operating Procedures (SOP), creating and implementing training programs, and developing business metrics has enabled me to create a cooperative working environment with all Local Distribution Centers (LDCs) and outside partners. By utilizing my analytical skills, I have been able to identify opportunities for cost-effective route optimization and resolving client issues. I have also managed drivers and provided support for any issues they encountered while making deliveries to consumers. Analyzing KPI information from third-party agents allowed management of their performance. My key achievements include supporting Descartes Canada\'s roll-out, which included a co-mingle solution to guarantee a better customer experience with email/text/phone solutions and the adoption of a customer-facing self-serve system. I have also optimized routes to ensure their effectiveness while accommodating builder sites\' time constraints. Overall, my focus is on enhancing each customer interaction while improving the delivery process, ensuring efficient and effective deliveries while maintaining regulatory compliance, and collaborating with outside agents to resolve client issues and improve the user experience.
EDUCATION
Guru Gobind Singh Indraprastha University
Bachelor of Business Administration (BBA), Business Administration and Management, General
Fanshawe College
Post Graduation Certification, Professional Financial Services
Fanshawe College
Post Graduation Certificate, Logistics and Supply Chain Management
University of Toronto School of Continuing Studies Boot Camps
Data Analytics
Army Public School , Dhaula Kuan
Commerce
ABOUT DEVANSHU SOLANKI
As a logistics and supply chain specialist, I have a track record of improving vendor quality and performance while adhering to regulatory compliance and site capacity. With experience in logistics, warehouse management, and sales, I bring a unique perspective to my work that allows me to create a cooperative working environment with all Local Distribution Centers (LDCs) and outside partners. Currently, I work as a delivery manager at Whirlpool Corporation, where I specialize in managing daily builder delivery requirements, establishing Standard Operating Procedures (SOP), creating and implementing training programs, and developing business metrics. My analytical skills enable me to identify opportunities for cost-effective route optimization and resolving client issues. By analyzing KPI information from third-party agents, I can manage their performance and provide support for any issues drivers encounter while making deliveries to consumers. I have achieved significant milestones in my career, such as supporting Descartes Canada\'s roll-out, which included a co-mingle solution to guarantee a better customer experience with email/text/phone solutions and the adoption of a customer-facing self-serve system. I have also optimized routes to ensure their effectiveness while accommodating builder sites\' time constraints. In my previous roles, I was responsible for planning, organizing, supervising and participating in daily warehouse operations and activities, including the receipt, documentation, storage, safety, and distribution of equipment and supplies, and maintenance of inventory. I also ensured the consistent delivery of high-quality service to meet or exceed client expectations and service standards. Additionally, as an insurance sales and activation representative at TD, I upsold the Balance Protection Plan to protect the balance of customers\' credit cards. With a Post Graduation Certificate in Logistics and Supply Chain Management from Fanshawe College, I am familiar with the latest technologies that can be used to enhance supply chain functions, processes, transactions, and communications. I am currently enrolled in a Data Analytics Boot Camp at the University of Toronto School of Continuing Studies, where I am learning Advanced Excel, Python, JavaScript (D3.js, Leaflet.js), HTML5/CSS, API Interactions, Social Media Mining, SQL, Tableau, Fundamental Statistics, Machine Learning, R, and Git/GitHub.
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