Devanshu Kulthe

Assistant Vice President- CX Transformation

Role: Assistant Vice President at EXL
Location: Bengaluru, KA, IN
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Devanshu Kulthe

As a seasoned CX Consultant, I partner with forward-thinking organizations to optimize their Customer Experience (CX) investments on CCaaS platforms, Agent Experience, and AI agents while driving business growth.

Experience

Assistant Vice President
EXL
Jul 2024 — Present · IN

Education

Indian Institute of Management Raipur
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
2014 — 2016
Yashwantrao Chavan College of Engineering, Nagpur
Bachelor of Engineering (BE), Electrical and Electronics Engineering
2010 — 2014

Skills

Spss
Business Strategy
Team Management
Marketing
Public Speaking
Market Research
Marketing Analytics
Gtm
Business Development
Use Case Analysis
Competitive Analysis
Management
C++
Business Analysis
Microsoft Office
Solution Selling
Microsoft Excel
Powerpoint
Marketing Strategy

Contact information

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Work email
•••••@exlservice.com
Personal email
•••••@•••••.com
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Current company

EXL

59K employees · New York, NY, United States

Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.

exlservice.com

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About Devanshu Kulthe

Experience

Assistant Vice President

Education

Indian Institute of Management Raipur

Yashwantrao Chavan College of Engineering, Nagpur

Skills

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