Devanshu Gambhir
ITSM Process Manager || Ecommerce & Retail || Automation Consultant || Azure Certified
- Role
- Packed App Development Manager at Accenture in India
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Devanshu Gambhir
With over a decade of dedicated experience in Service Management, I am passionate about optimizing service operations, enhancing customer satisfaction, and driving organizational success. Throughout my career, I\'ve consistently demonstrated the ability to lead and transform service functions, aligning them with strategic goals and ensuring exceptional customer experiences. My career has been devoted to optimizing service operations for diversified list of clients (retail, pharmaceutical, products) enhancing customer satisfaction, and ultimately boosting bottom-line results. I specialize in developing tailored strategies that ensure clients deliver seamless, memorable experiences to their valued customers.With a dual expertise in Service Management and Automation, I\'m dedicated to helping organizations optimize their service operations, drive efficiency, and deliver exceptional customer experiences through strategic automation solutions. Over 12 years of experience, I\'ve had the privilege of collaborating with diverse clients across industries, guiding them in the implementation of service excellence and automation strategies.
Experience
Packed App Development Manager
Dec 2024 — Present · IN
Leading cross-functional teams to streamline workflows, implement automation solutions, and optimize customer experiences in e-commerce and retail operations. Achieved measurable results by enhancing operational performance and ensuring seamless service delivery. Skilled in managing teams, driving efficiency, and leveraging technology for sustainable growth.
Education
University of Rajasthan
Bachelor of Engineering - BE, Information Technology
2005 — 2009
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.