Devanshi Patel

Care Access Coordinator-operations Management @CBI Health

Winnipeg, MB, CA

Generated daily shift schedules for 50+ staff across 3 departments, ensuring policy compliance and labor agreement alignment to support full hospital access and avoid service disruptions at different Winnipeg partner sites.• Reassigned on-call and core team members during unplanned callouts, minimizing unfilled shifts by 25% via real-time availability mapping and active coordination across 4 care units, including 7-day rotating coverage.• Logged time edits across 5 units with 100% accuracy, matching HR and payroll systems with error-free hours for over 800 entries; maintained seamless workflows and enabled uninterrupted payroll and compliance cycles.• Created 3-tier urgent care rosters each morning to maintain 12-hour block coverage during spikes, enabling emergency support options and shift backups for high-intake periods across 3 urban clinical care branches.• Analyzed weekly absentee trends across 3 departments and refined scheduling templates using stakeholder input and iterative testing to minimize last-minute gaps and enhance staffing accuracy during peak periods.