Devanshi Dhakan

Production support analyst | Canada

Role: Senior Consultant at LTIMindtree
Location: Mumbai, MH, IN
LinkedIn followers: 500 followers

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About Devanshi Dhakan

Application Support Analyst with 5+ years of L2 production support experience across Big…

Experience

Senior Consultant
LTIMindtree
Aug 2020 — Present · Mumbai, IN
RPA Production Support Analyst with 4 years of experience in maintaining, troubleshooting, and enhancing robotic process automation solutions. Expertise in managing RPA bots in production, ensuring optimal performance, resolving incidents, and implementing process improvements. Proficient in handling user queries through ITSM tools like ServiceNow while adhering to SLAs, analyzing Autosys failures, and possessing hands-on experience with SQL and Unix.

Contact information

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•••••@ltimindtree.com
Personal email
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Current company

LTIMindtree

IT Services and IT Consulting · 10K employees · LTIMindtree, Technology Tower. Gate No. 5, Saki Vihar Road, Powai, Mumbai, Maharashtra 400072, IN, Mumbai, MH, 400072, IN

LTIMindtree is a global technology consulting and digital solutions company that partners with enterprises across industries to reimagine business models, accelerate innovation, and drive AI-centric growth. Trusted by more than 700 clients worldwide, we use advanced technologies to enable operational excellence, elevated customer experiences, and long-term value creation. With a workforce of more than 86,000 talented and entrepreneurial professionals across over 40 countries, LTIMindtree — a Larsen & Toubro Group company — is dedicated to solving complex business challenges and delivering transformation at scale. LTIMindtree is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities regardless of race, ethnicity, nationality, gender, gender identity, gender expression, language, age, sexual orientation, religion, marital status, veteran status, socio-economic status, disability, or any other characteristic protected by applicable law. Please note that neither LTIMindtree nor any of its authorized recruitment agencies/partners charge candidates any registration fees or other fees for appearing in interviews or securing employment/internships. Candidates are solely responsible for verifying the credentials of any agency or consultant claiming to work with LTIMindtree for recruitment purposes. Please note that anyone relying on representations made by fraudulent employment agencies/consultant does so at their own risk. LTIMindtree disclaims any liability for loss or damage suffered as a result of such actions. For more info, please visit www.ltimindtree.com.

ltimindtree.com

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About Devanshi Dhakan

Experience

Senior Consultant

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