Devang Trivedi

About Devang Trivedi

Result oriented professional with experience in Project Management, Quality Management Systems, Vendor Performance Management, Team and People Management, Infrastructure, Agile Methodology, Lean Six Sigma, Scrum Master, Product Owner.Highly accomplished and dedicated professional with over several years of experience in Process Analysis & Improvement.

Experience

1. AVP

   TransUnion

   Mar 2023 — Present · Mumbai, IN

   IT Outsourcing Policy creation, Compliance and Vendor Management. setup the process of Quarterly leadership connects with all Material IT vendors to provide necessary oversight to IT Leadership. Also, setup the framework of reporting the metrics and performance which has been standardized for all material vendors.To Strengthen the overall compliance culture within the department - Ensured compliance to the IT outsourcing policy across the IT team. Implemented the necessary processes for vendor management, outsourcing to comply with IT GRC master direction.100% compliance on onboarding process followed for new IT vendors that have been onboarded in this year. Initiated TPRM for existing material vendors and facilitate end-to-end assessment.100% Completion of Annual performance evaluation for 2023-24 for all the Material and Non-Material vendorsParticipated and Provided inputs for Outsourcing committee meetings, IT Steering committee meetings as applicable.Ensured regular connects with IT Vendors to address any issues / concerns raised by business and take appropriate actions for resolution.100% timely submission of monthly NFTE reconciliation.Created IT Outsourcing SOP and updated the same based on the inputs from Internal audit team, regulatory inputs.Consolidating applications onto the cloud and Process Automation; Cloud Migration (GCP). Reviewed cloud migration from IT Outsourcing / Governance standpoint.Reviewed and added inputs for Cloud adoption policy based on ITGEC & IT Outsourcing circularLead IT GRC master direction mapping to create framework for IT GRC based on the circular.Lead the team to develop an inhouse workflow to manage the entire IT Outsourcing lifecycle.Handled multiple audits (internal and regulatory), ensured remediation and closure of all observations.100% compliance on KRI submissionLead Escrow implementation for all applicable vendors

Education

• Bhavans College

  BSc

Skills

• Microsoft Word
• Team Leadership
• Microsoft Powerpoint
• Customer Service
• English
• Performance Management
• Crm
• Itil
• Powerpoint
• Microsoft Excel
• Vendor Management
• Coaching
• Outlook
• Microsoft Office
• Management
• Windows
• IT Service Management
• Change Management
• Project Management
• Customer Relationship Management (Crm)
• Service Delivery
• Business Analysis
• Cross-Functional Team Leadership
• Team Management
• Photoshop
• Leadership
• Project Planning