Devang Prajapati
Associate Manager @Hertz
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WORK HISTORY
Associate Manager @Hertz
Waterloo, ON, CA
Manage client’s overall rental experience following the new vehicle rental processes to collaborate with the commercial team that improved rating performance of the branch by 50%- Provide guidance to clients regarding new vehicle rental that includes our written policy, procedures, and requirements for order for rental- Provide analysis, consultation, and recommendations to teams that manage fleet and customer experience- Taking feedback from clients when working with other areas to resolve issues and concerns- Identify the overall car rental process improvement to sales by selling value added services to consumers.
ABOUT DEVANG PRAJAPATI
Results-oriented professional with four years of experience in customer success, fleet…
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