Devanand Padmakumar
Case Manager @Workplace Safety and Insurance Board (WSIB)
Signup · Get unlimited contacts
WORK HISTORY
Case Manager @Workplace Safety and Insurance Board (WSIB)
Toronto, ON, CA
Validate the accuracy of benefit payment authorizations received from case owners and in cases determined by eAdjudication, take appropriate action including determining the earnings basis according to current and previous applicable legislation and operational policies before processing payments in various WSIB systems 2. Provide specialized technical advice and assistance. Document payment histories, provide benefit/payment status, and provide detailed written explanations of adjustments and overpayments on work completed or in response to enquiries and provide detailed calculations to WSIB management, case owners and WPPs verbally and in writing. Verify accuracy of payment histories transferred from previous systems and convert or recreate histories where required. Calculate and process interest owing on delayed payments resulting from Appeal Resolution Officers or Workplace Safety Insurance Appeals Tribunal (WSIAT) decisions. Maintain statistics on all aspects of work processed, reviewing and monitoring case load progress, and assisting on projects to develop clear and concise payment service methodologies. Correct or up-date data on all systems according to payment services production output reports and report system inconsistencies to the manager. Performs other related duties as required or assigned.
EDUCATION
Centennial College School of Business
Graduate Certificate
International Association of Accounting Professionals
International Diploma
University of Calicut
Bachelor of Commerce - BCom
ABOUT DEVANAND PADMAKUMAR
As an accomplished finance and business management professional with over 5 years of experience in the financial sector, I am dedicated to delivering insightful financial analysis and recommendations that empower individuals and organizations to make sound investment decisions. With a keen eye for detail and a thorough understanding of financial management and accounting practices, I possess the expertise to conduct comprehensive assessments of private and corporate financial standings, identifying opportunities for growth and mitigating potential risks.I pride myself on my exceptional customer service skills and my ability to build and maintain strong relationships with clients. Through active engagement and needs assessments, I am able to provide personalized solutions that align with each client\'s unique financial objectives. Additionally, I am committed to upholding the highest standards of professionalism and ethics, and am skilled in the management of clerical responsibilities to ensure streamlined workflow processes and maintain the integrity of the organizations I serve.Overall, I am a results-driven professional who is committed to driving success and delivering value to clients through expert financial analysis, exceptional customer service, and a steadfast dedication to excellence.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.