Devan Jones

Principal Enterprise Architect & ServiceNow Architect

Role
Principal Enterprise Architect at Amgen
Location
Charlotte, NC, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Devan Jones

Devan Jones has a background in Systems Engineering & Enterprise Architecture with experience in various divisions and an excellent understanding of enterprise architecture management & enterprise service management. Process Management & Data Analytics Specialist in defining, visualizing, measuring, controlling, reporting and improving processes with the goal to meet customer requirements, productivity and profitability. Experienced in the Systems Development Lifecycle, DoDAF Framework, Pharmaceutical Regulatory Processes for Computerized Systems, ITSM Processes, SCRUM & ITIL v3 practices. Experience in ServiceNow Implementations, Administration & Development. Knowledge in COGNOS Report Studio, database infrastructure, ETL Processes and BI reporting infrastructure. Knowledge in BPM concepts and notation and Enterprise Frameworks (TOGAF, Zachman, etc.) Mr. Jones has led implementations of ServiceNow and enterprise HR applications, managing all aspects of lifecycle development and functional analysis. Well-developed leadership, communication, writing and Project Management skills. An organized and systemic thinker who makes educated decision based on the analysis of data. Fourteen years of experience managing a wide array of projects, people, and data to solve complex problems.

Experience

  1. Principal Enterprise Architect

    Amgen

    May 2025 — Present

    As part of the EA Leadership Team, I amResponsible for advancing Amgen’s Enterprise Architecture and Technology Portfolio Management Practices and Technologies, along with maturing Amgen\'s Business Architecture practices. Amgen\'s ServiceNow SME and Lead Functional Architect to Manage Amgen\'s ServiceNow Roadmap and promote and advance the usage of ServiceNow across the Amgen Enterprise.

Education

  • Morgan State University

    Master of Engineering (M.Eng.), Industrial & Systems Engineering

  • Morgan State University

    Bachelor of Science (BS), Industrial & Systems Engineering

Skills

  • Manufacturing
  • Software Documentation
  • Leadership
  • Project Planning
  • Project Management
  • Analysis
  • Continuous Improvement
  • Microsoft Project
  • Six Sigma
  • Business Process Re-Engineering
  • Real Estate Investor
  • Integration
  • Program Management
  • Ms Project
  • Systems Engineering
  • Lean Manufacturing

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Devan Jones — Principal Enterprise Architect at Amgen in Charlotte, NC, US | Unifers