Devan Chauhan
Head Experience Strategist - MICE & Beyond | Meetings, Incentives, Conferences & Events/Exhibitions planner| Leisure & Luxury Travel I Solo Traveler I Rail Enthusiast I Nature / Wildlife/ Rail Photography I
- Role
- Head Experience Strategist - Mice & Beyond at Trutrip.In
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Devan Chauhan
A first class MBA Graduate in Tourism and Hospitality with a wide exposure in event…
Experience
Head Experience Strategist - Mice & Beyond
Jul 2025 — Present · Hyderabad, IN
Product DevelopmentDesign and develop innovative MICE & leisure travel packages tailored to corporate and individual clients.Curate unique destination experiences, event solutions, and itineraries based on market trends and client needs.Ensure products are cost-effective, competitive, and profitable, while maintaining high quality.Collaborate with vendors, DMCs, and hotels to negotiate contracts and secure value-added services.Evaluate and update product offerings to stay ahead of competitors.2. Client Acquisition, Interaction & RetentionIdentify and acquire new clients through networking, business development, and marketing strategies.Build and maintain strong relationships with corporate clients, event planners, and leisure travelers.Develop long-term retention strategies, including loyalty programs, after-sales follow-ups, and exclusive benefits.Ensure high service standards to foster repeat business and positive referrals.3. Training & DevelopmentLead, train, and mentor the MICE & Leisure team to enhance product knowledge, destination expertise, and sales skills.Organize regular workshops and skill-building sessions on event management, client handling, and negotiation techniques.Encourage cross-department collaboration to maintain service consistency.Monitor staff performance and create personalized development plans to achieve departmental targets.4. Supplier / Vendor / Hotel ManagementBuild strong partnerships with hotels, airlines, transport operators, DMCs, and event suppliers.Negotiate competitive rates, commissions, and exclusive deals.Attend trade fairs, roadshows, and networking events to explore new suppliers and destinations.Resolve issues promptly to maintain smooth operations and client satisfaction.5. Strategic Duties Develop and execute the business strategy for the MICE & Leisure vertical in alignment with company goals.Represent the company in industry associations, exhibitions, and B2B forums.
Education
University of Calcutta
B.Com Hons, Accounting and Finance
2006 — 2009
The Calcutta Anglo Gujarati School
12th, Commerce
2004 — 2006
National Institute of Tourism and Hospitality Management
Master of Business Administration (MBA), Tourism and Hospitality Management
2009 — 2011
Skills
- Event Management
- Teamwork
- Corporate Events
- Writing
- Leisure
- Operations Management
- Customer Service
- Online Marketing
- Budgeting
- System Administration
- Business Analysis
- Administration
- Research
- Budgets
- Conferences
- Vacation
- Product Development
- Business Travel
- Business Strategy
- Leisure Travel
- Management
- Travel Planning
- English
- Rail
- Event Planning
- Fundraising
- Time Management
- Hospitality Management
- Hospitality
- Market Research
- Hospitality Industry
- Microsoft Office
- Sales
- Travel Photography
- Social Media Marketing
- Tourism
- Account Management
- Revenue Analysis
- Online Travel
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