Devadas Guduri
Healthcare Revenue Cycle Management Professional | Credit Balance | Payment & Charge Posting | Denial Management | Insurance Expertise | Quality Management | Accounts Receivable | Lean Six Sigma Green Belt
- Role
- Quality Specialist at R1 RCM
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Devadas Guduri
Hello, I am Devadas Guduri. I completed graduation in commerce. I have a total…
Experience
Quality Specialist
Sep 2019 — Present · Hyderabad, IN
Specialist - Quality | Global Backend Shared Services• Auditing for 20 FTE’s and Providing Daily feedbacks to users,• Taking Daily DRM sessions, Quarterly Bottom performers feedback & training sessions, & Guiding and coaching team on the process level updates and SOP\'s. Also helping them in their daily regular payment posting doubts by walking through the production floor.• Conducting monthly Process knowledge tests,• Preparing weekly and monthly quality decks.• To participate in all client calls to maintain/enhance knowledge of process (e.g. Quality Updates, Calibration sessions, Process Training & Updates etc.).• Initiating training to execute and to improve the process• Implementing various type of Audit with various logic such as Transformational Audit, System Audit through report along with Transactional Audit• Suggesting new ideas and ensuring that the process of change is successfully executed through documented procedures.• Provide recommendations on process excellence and automation; implement where applicable• Understanding the client/process requirements. Ensuring maximum customer satisfaction by solving client’s escalations and requirements and customizing the services accordingly.
Education
Kakatiya University
B.Com
2004 — 2007
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