Deva Dharshini

About Deva Dharshini

Graduating from Dr. MGR Educational and Research Institute with a B.Tech in Computer Science, I\'ve seamlessly transitioned into the role of Business Development Representative at SurveySparrow. My core competencies lie in manufacturing process improvement, adept problem-solving, and effective communication - skills that I\'ve honed and applied in the fast-paced tech and sales sectors.During my tenure with Sitel Group, the team achieved a 90% average customer satisfaction rating, surpassing our goal by 13%. This success was due to our collaborative efforts in providing innovative solutions and support to customers, as well as strategically upselling services. I bring these experiences to SurveySparrow, where I\'m committed to fostering growth, understanding client needs, and contributing to a dynamic team environment.

Experience

1. Business Development Executive

   SurveySparrow

   Jun 2024 — Present · IN

   Driving Business Growth Across Global Markets SurveySparrow & ThriveSparrow Projects: I Lead outbound prospecting and full sales cycles across both projects, targeting businesses in SEA, North America, ANZ, MENA, and APAC.My role is centered around identifying high-value prospects, engaging key decision-makers, and driving revenue growth for our SaaS solutions.Key Contributions & Impact: Cold Calling & Email Prospecting – Initiated 100+ strategic outreach efforts per day, converting cold leads into warm opportunities. Lead Qualification & Sales Strategy – Leveraged AI tools (Apollo, Sales Navigator, EasyLeadz) to identify ICP-fit leads and drive qualified pipeline growth. Big Logo Wins & Revenue Generation – Successfully sourced and closed high-value clients, contributing significantly to ARR growth. Multi-Region Sales Execution – Developed tailored outreach strategies for diverse global markets, ensuring cultural alignment and market penetration. Collaboration with AEs & Sales Teams – Worked closely with Account Executives and Solutions Engineers to optimize discovery calls, demo presentations, and deal closures. Consultative & Data-Driven Sales Approach – Focused on providing insights-driven sales solutions, addressing business pain points, and influencing purchasing decisions. CRM & Sales Tech Stack Expertise – Maximized efficiency using HubSpot and other automation tools to streamline sales processes.

Education

• Dr MGR Educational and Research Institute

  Bachelor of Technology - BTech

  2018 — 2022