Dev Sharma

Pega Consultant @Eai Systems

Gurugram, HR, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2025 — Present

Pega Consultant @Eai Systems

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EDUCATION

2017 — 2017

Centre for Development of Advanced Computing (C-DAC)

Diploma in Advance Computing, Computer Science

2010 — 2014

Kurukshetra University

Bachelor of Technology (B.Tech.), Computer Science

ABOUT DEV SHARMA

Senior Pega DeveloperLed a cross-functional team in designing and delivering scalable Pega BPM solutions on versions 7.x, 8.x and Constellation & Infinity ensuring alignment with business goals and IT governance standards. • Actively participated in Agile ceremonies including requirement gathering, user story grooming, and sprint planning; translated business requirements into functional Pega applications. • Delivered user stories end-to-end through the complete SDLC — including case design, development, testing, deployment, and user acceptance (UAT). • Architected and implemented complex case types, data flows, and process models in compliance with Pega guardrails, enabling seamless workflow orchestration and maintainability. • Engineered robust integrations with third-party systems using SOAP and REST APIs; also exposed Pega as a service layer to support multi-application ecosystem connectivity. • Configured background processing components including Job Schedulers, Queue Processors, and legacy Agents to support asynchronous and time-triggered operations. • Developed and customized Correspondence rules for dynamic communications; enabled secure file handling through advanced attachment management and access control. • Built operational and analytical reports using Report Definitions, sub-reports, and summary views to support business monitoring and decision-making. • Fostered strong client and stakeholder relationships, aligning technology strategy with business objectives and enhancing governance and program delivery processes.

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