Deniz Uzun
Director, Professional Services @Icertis
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WORK HISTORY
Director, Professional Services @Icertis
Leading Professional Services Delivery for enterprise customers in Germany and across Europe • Ensuring successful execution of SaaS implementation and transformation projects with measurable customer outcomes • Managing and developing a high-performing, customer-facing delivery team across EMEA • Building and strengthening long-term relationships with enterprise clients at executive level • Driving standardization and continuous improvement of delivery practices to enhance customer success and adoption • Acting as executive sponsor for strategic engagements and steering committees
EDUCATION
San Diego State University
Information Systems, eBusiness, Finance
The University of Göttingen
Diplom / Master's Degree, Wirtschaftsinformatik / Business Computer Science
ABOUT DENIZ UZUN
Senior Professional Services & SaaS Leader with 14+ years of international experience in Cloud, SaaS and Enterprise Software. Proven track record in leading and scaling geographically distributed teams, driving Professional Services sales and delivery for Fortune 500 and enterprise clients, and developing standardized service offerings that accelerate growth. I combine a strong commercial mindset with deep expertise in Enterprise Information Management, SaaS implementations, and Professional Services sales enablement. My leadership style focuses on empowering diverse teams, building scalable processes, and ensuring client success through strategic partnerships and transformation projects. Key strengths:• Leading and developing multi-national Professional Services & Sales teams (>200 enterprise accounts managed) • Driving SaaS/Cloud growth through innovative service offerings & go-to-market alignment • Expertise in Advisory, RFI/RFP processes, account planning & executive stakeholder management • Strong background in Project/Program Management, Change Management, and Strategic Services Sales
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