Detra Dudley

Administrative Assistant Ii @State Bar of Texas

Austin, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2016 — Present

Administrative Assistant Ii @State Bar of Texas

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Austin, TX, US

Responsible for accurate and timely data entry processing of incoming Request For Assistance forms, assuring all necessary information is received, and entered in the case-tracking database for attorney screening.*Responsible for the timely return of documents and requests for additional information to complainants.*Prepares and edits correspondence and legal documents in the classification, just cause, and litigation stages of the grievance process*Responds to oral and written requests; searches databases and provides information that is appropriate for release to the public.*Organizes and maintains computer databases and physical filing systems, program case files, records, and documents.*Assists attorneys and investigators with document preparation for grievance committee hearings, including the preparation of hearing packets and timely distribution of the same, as necessary.*Performs other responsibilities and conducts special projects as required.*Assists staff in gathering and organizing pertinent information for program case files and for program reporting and statistical analysis.

EDUCATION

2010 — 2011

Austin Community College

General Studies

2019 — 2023

Arizona State University

Bachelor of Applied Science - BASc

SKILLS

LeadershipCrmRecruitingAccount ManagementCall CentersHuman ResourcesSocial MediaData EntryDirect SalesOutstanding Customer ServiceSocial NetworkingWordSocial Media MarketingProcess SchedulerTime ManagementB2bCustomer RelationsSupervisory SkillsSales ManagementAdministrationSalesforce.comTeam BuildingManagementPowerpointMicrosoft ExcelCross-Functional Team LeadershipLead GenerationEvent PlanningProficient in Microsoft OfficeBillingTeam LeadershipProblem SolvingTelephone SkillsSales OperationsCustomer RetentionCustomer ServiceTrainingCustomer SatisfactionE-CommerceBudgeting

ABOUT DETRA DUDLEY

A highly effective Administrative Assistant with significant expertise in client…

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