Detra Dudley
Admininistrative Assistant II at State Bar of Texas
- Role
- Administrative Assistant Ii at State Bar of Texas
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Detra Dudley
A highly effective Administrative Assistant with significant expertise in client…
Experience
Administrative Assistant Ii
Apr 2016 — Present · Austin, TX, US
Responsible for accurate and timely data entry processing of incoming Request For Assistance forms, assuring all necessary information is received, and entered in the case-tracking database for attorney screening.*Responsible for the timely return of documents and requests for additional information to complainants.*Prepares and edits correspondence and legal documents in the classification, just cause, and litigation stages of the grievance process*Responds to oral and written requests; searches databases and provides information that is appropriate for release to the public.*Organizes and maintains computer databases and physical filing systems, program case files, records, and documents.*Assists attorneys and investigators with document preparation for grievance committee hearings, including the preparation of hearing packets and timely distribution of the same, as necessary.*Performs other responsibilities and conducts special projects as required.*Assists staff in gathering and organizing pertinent information for program case files and for program reporting and statistical analysis.
Education
Austin Community College
General Studies
2010 — 2011
Arizona State University
Bachelor of Applied Science - BASc
2019 — 2023
Skills
- Leadership
- Crm
- Recruiting
- Account Management
- Call Centers
- Human Resources
- Social Media
- Data Entry
- Direct Sales
- Outstanding Customer Service
- Social Networking
- Word
- Social Media Marketing
- Process Scheduler
- Time Management
- B2b
- Customer Relations
- Supervisory Skills
- Sales Management
- Administration
- Salesforce.com
- Team Building
- Management
- Powerpoint
- Microsoft Excel
- Cross-Functional Team Leadership
- Lead Generation
- Event Planning
- Proficient in Microsoft Office
- Billing
- Team Leadership
- Problem Solving
- Telephone Skills
- Sales Operations
- Customer Retention
- Customer Service
- Training
- Customer Satisfaction
- E-Commerce
- Budgeting
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