Deta Lula
Director & Leader @ Concentrix | B2B Customer Success & Sales Services | Revenue Retention | Renewals Services | Sales Operations
- Role
- Director at Concentrix Customer Success Revenue Retention Renewal Services Sales Operations at Concentrix
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Deta Lula
Senior Customer Success, Sales & Account Management, and Operations leader, experienced in establishing and maintaining professional relationships. Passionate about building global IT, SaaS and telecommunications organizations and teams through coaching and development, with a strong focus on performance and KPI maintenance. Excellent management skills combined with experience in various IT industries, have lead to building a strong client portfolio including companies such as Slack, PagerDuty, Digital.ai, Dell Technologies, Bell Canada, Pulse Secure & Progress Software.Areas of expertise include: Strategic Planning, GMT Strategy, Talent & Leadership Development, Partner & Customer Engagement, Customer Success Strategy, Strategic Communications, Global Account Management, P&L, Executive Leadership, Organizational Effectiveness & Design, and Revenue Retention & Expansion.
Experience
Director at Concentrix Customer Success Revenue Retention Renewal Services Sales Operations
Jan 2022 — Present
Education
Boston College
Bachelor of Business Administration (B.B.A.)
2002 — 2006
Boston College
Bachelor's degree
2002 — 2006
Skills
- Project Management
- Salesforce.com
- Leadership
- Program Management
- Microsoft Office
- Sales
- Sales Management
- Research
- Microsoft Excel
- Powerpoint
- Process Improvement
- Outlook
- Training
- Management
- Windows
- English
- Microsoft Word
- Team Leadership
- Photoshop
- Sales Presentations
- Project Planning
- Cloud Applications
- Analysis
- Microsoft Crm
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