Destiny de Dios
Chief Operating Officer at United Law, PC
- Role
- Chief Operating Officer at United Law
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Destiny de Dios
I am a Chief Operating Officer with over a decade of experience building, scaling, and optimizing high-growth personal injury operations. I specialize in transforming founder-dependent firms into structured, performance-driven businesses by implementing disciplined systems across intake, case lifecycle management, financial oversight, HR, and KPI accountability.In my current role, I built a personal injury firm’s operational infrastructure from the ground up—developing all core systems, hiring and training the team, and leading firm-wide operations from intake through disbursement. I implemented a fully customized Filevine platform, established KPI frameworks and performance-based compensation structures, and aligned treatment strategy, case progression, and financial controls to drive profitability and scalable growth.I have deep expertise in medical treatment strategy, demand readiness, and settlement execution, and have consistently contributed to increased case value, improved operational efficiency, and stronger policy-limit outcomes. My approach centers on aligning operational discipline with revenue performance to create predictable, high-functioning systems.Prior to my current role, I held progressive leadership positions including Team Lead, Case Manager Supervisor, and Litigation Treatment Coordinator, where I helped develop and optimize both pre-litigation and litigation departments. I trained case managers, support staff, and attorneys on treatment strategy, workflow execution, and performance standards, contributing to stronger case outcomes and operational consistency.My career reflects a focus on operational excellence, accountability, and scalable growth. I bring a hands-on leadership style, strong business judgment, and the ability to build systems and teams that drive measurable results.
Experience
Chief Operating Officer
Mar 2024 — Present · Los Angeles, CA, US
Education
John Jay College (CUNY)
Bachelor of Arts - BA, Forensic Psychology
Valencia College
Associate of Science - AS, Psychology
Florida Atlantic University
Associate of Arts - AA
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