Destiny Thomas

About Destiny Thomas

I am hard worker looking for an opportunity.

Experience

1. Operations Supervisor

   Kodiak

   Jan 2026 — Present · Lancaster, TX, US

   Oversee Command Center operations across multiple trucks, routes, and customers during live shifts-Monitor key systems, dashboards, and communication channels to identify and resolve exceptions in real time-Ensure no truck remains idle or delayed without immediate action, escalation, or communication to customers-Lead execution of SOPs, including pre-shift briefings, mid-shift syncs, and end-of-shift handoffs-Manage Command Center scheduling and ensure appropriate shift coverage across all hours-Handle time-off requests, staffing adjustments, and overtime approvals within guidelines-Participate in hiring, onboarding, and exit discussions for Command Center personnel-Coach, mentor, and hold team members accountable for safety, performance, and professionalism-Collaborate with Assisted Autonomy Supervisors and -On-Site Support Supervisors to align operational priorities and execution plans-Manage incident response and ensure accurate documentation, timely communication, and resolution follow-up-Foster a culture of urgency, ownership, and operational discipline within the Command Center.

Education

• University of North Texas

  Recreation and Leisure Studies Management, Sport and Fitness Administration/Management

  2012

Skills

• Management
• Leadership
• Microsoft Word
• Selling
• Strategic Planning
• Microsoft Powerpoint
• Customer Service
• Microsoft Office
• Sales
• Public Speaking
• Microsoft Excel