Destiny D.

WORK HISTORY

EDUCATION

ABOUT DESTINY D.

I am Destiny De Dios, a highly skilled professional with a robust educational background and extensive experience in legal, medical, and marketing domains. Holding a California Accident, Health, and Life License, I earned a Bachelor of Science in Forensic Psychology with a Minor in Law from John Jay College of Criminal Justice. Bilingual in Spanish and English, and proficient in various software applications, I showcase my technological prowess. With over 12 years of customer service experience, I possess exceptional leadership and management skills characterized by discipline, self-motivation, ambition, and a team-oriented approach. In my current role as a Settlement Negotiator and in previous positions as a Case Manager Supervisor/Mentor, Team Lead, Senior Severe Injury Case Manager, and Litigation Treatment Coordinator, I excel in negotiating settlements, advocating for clients, and managing complex cases. Responsibilities include effective client communication, reviewing and submitting demand packages, and conducting thorough research. Playing a key role in mentoring and coaching case managers, conducting evaluations, and fostering team collaboration, I manage day-to-day problem-solving, ensuring optimal client outcomes and demonstrating reliability. Acquiring substantial medical knowledge in personal injury cases, I demonstrate expertise in surgeries, injections, infusions, and related terminology, navigating intricate medical aspects of legal cases effectively. During my tenure as a Senior Personal Injury Case Manager and Senior Severe Injury Medical Case Manager, I exhibited expertise in coordinating medical treatments, resolving liability and coverage disputes, and handling severe injury cases. Consistently generating significant revenue, I played a crucial role in client intakes and case strategies. Demonstrating exceptional organizational skills, I managed claims. In network marketing with Modern Nature (MONAT), I showcase proficiency in coordinating marketing communication strategies, mentoring teams, and handling various marketing functions. Earlier roles at The Law Offices of Michael S. Lamonsoff, PLLC, and American Eagle contribute to my well-rounded professional background. My accomplishments highlight adaptability, legal and case management expertise, negotiation and settlement skills, and administrative proficiency. Overall, I am a dynamic professional with a proven track record of success across diverse industries.