Destiny Crum
Executive Account Manager at Automated Ticket Broker Solutions
- Role
- Executive Account Manager at Automated Ticket Broker Solutions, Llc Atbs
- Location
- Fort Collins, US
- LinkedIn followers
- 500 followers
About Destiny Crum
For most of my career, I built and led technology, sales, and business operations teams…
Experience
Executive Account Manager
Automated Ticket Broker Solutions, Llc Atbs
Dec 2005 — Present · Fort Collins, CO, US
Strategic Account Management Professional driving revenue growth and customer success through targeted enterprise solutions in the mobile ticketing and event technology sector. Specializing in developing complex account strategies, optimizing client portfolios, and delivering innovative technical solutions that exceed business objectives.• Managed portfolio of enterprise and commercial accounts, consistently maintaining a 90%+ customer retention rate• Developed and executed account expansion strategies, driving 25% year-over-year revenue growth• Collaborated cross-functionally with sales, product, and support teams to deliver exceptional customer experiences• Proactively identified and mitigated customer risk through data-driven insights and strategic account planning• Established and maintained executive-level relationships, serving as the primary point of contact for key strategic accounts• Conducted regular business reviews and strategic discovery sessions to align customer objectives with product capabilities• Served as a trusted strategic advisor and primary engagement point for key enterprise accounts, building long-term relationships across customer stakeholder levels
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