Destini Gonzales

Operations Manager @Wipro

East Brunswick, NJ, US

Manage east coast operations; direct management of four facilities including North America Headquarters office and supervise office facility team.Implement new tools for Facilities department.Develop policies and procedures that standardize operations across Americas region.Directs work of team assigned to various programs. Ensures projects are completed on time and within budget. Acts as advisor to program team regarding projects, tasks, and operations.Oversee facility compliance management ensuring the facility complies with relevant laws, regulations and safety standards.Oversee ServiceNow ticketing for facility requests and incidents to track status and KPI’s.Develop and oversee facility communications program by establishing multiple and diverse means of communication to communicate information related to the facilities management programs and international operations services. Prepare monthly business review presentations.

County College of Morris

Associates, Office Systems